Travelrf
Travel operations

The desk behind the booking confirmation.

Travelrf runs reservations, changes and guest questions for small hotels and tour operators — so a guest gets a clear answer instead of an unanswered inbox.

How we work   We're hiring

2021

Founded in Mumbai by two hotel operations managers.

60+

Properties and operators whose desks we run.

12 min

Median first reply to a guest enquiry.

What we believe

Hospitality is mostly answering quickly and correctly.

Answer the question asked

Guests remember a clear reply far longer than a polished template.

Own the change

A date change or a cancellation is handled through to confirmation, not passed around.

Know the property

Our people learn the rooms, rates and rules before they touch the inbox.

Who we work with

Small operators with real guests and no night shift.

Boutique hotels, homestays, tour operators and travel desks come to us when bookings outgrow the person who was answering them between other jobs.

  • Reservations and booking changes
  • Guest enquiries before and during stay
  • Rate and availability upkeep
  • Post-stay follow-ups and reviews
Hiring now

Reservations & Booking Assistant

Remote · India · Part-time · Junior

We're adding a calm, organised person to handle reservations and guest questions for the properties we support.

See the role